Introduction
Clear from the Crowd are committed to ensuring that your privacy is protected. This Privacy Policy explains the collection, use and disclosure of personal data you give to us in relation to our website and the provision of our services to you.
If we change our Privacy Policy, we will post the changes on this website to ensure that you are aware of the information we collect and how we use it at all times.
What data is collected
Clear from the Crowd collects personal identification information including, but not limited to, your first and last name, email address, telephone number (including mobile phone number), and street address. We also collect data, such as previous career history, education and qualifications from documents submitted to us by you.
How data is collected
You provide us with most of the data we collect. We collect and process data when you contact us by telephone, online or by email; place an order for our services; voluntarily complete a customer survey or provide feedback; use or view our website via your browser’s cookies.
Cookies
Cookies are small text files that are used to store pieces of information. The cookies are stored on your device when the website is loaded on your browser. This website uses cookies to improve your experience while you navigate through the website. Cookies that are categorised as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.
We also use third-party cookies that help us analyse and understand how you use this website. These cookies will be stored in your browser only with your consent and you have the option to opt-out of these cookies. Opting out of some of these cookies may have an effect on your browsing experience.
Types of cookies we use
- Necessary Cookies
Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account
- Statistics Cookies
These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit. These data help us understand and analyse how well the website performs and where it needs improvement
- Functional Cookies
These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms
- Preferences Cookies
These cookies help us store your settings and browsing preferences so that you have a better and efficient experience on future visits to the website
Managing cookie preferences
You may accept or decline cookies by indicating your preference from the banner that is displayed to you during the first time you visit our website.
Please be aware that if you choose to switch off necessary cookies, the website may no longer function as intended.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block or delete these cookies.
Use of information
The information collected is used to process your order and provide our services to you, to measure and improve those services, and to provide you with customer support. Your personal data will never be sold. Your personal data will not be shared with any third parties, except for performing software hosting and accountancy services on our behalf, or where we are legally required to do so.
Marketing
Clear from the Crowd would like to send you information about products and services that we believe may be of interest to you. If you have agreed to receive marketing, you can opt out of receiving any contact for marketing purposes by contacting us.
Your data protection rights
Clear from the Crowd would like to make sure that you are fully aware of your data protection rights. Please contact us if you would like to exercise any of these rights. We have one month to respond to you.
Access to your records
You have a right to be told what personal information we hold about you.
Rectification
You have a right to request that we correct any information you believe is inaccurate. You also have a right to request us to complete information you believe is incomplete.
Deletion or disposal of data
You have the right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data, under certain conditions.
Restricting processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Objection to processing
You have the right to object to our processing of your personal data, under certain conditions.
Data portability
You have a right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
How to contact us
If you would like to contact us with any queries about our Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, you can do so in the following ways:
Email us at: contactus@clearfromthecrowd.co.uk
Write to us at:
Clear from the Crowd
The Enterprise Centre University Drive
Earlham Road
Norwich
Norfolk
NR4 7TJ
Last Updated: 3rd March 2023